Follow these steps if you get a branch code error when entering bank account details for a payee or payment entity:
- Use the Australian Payments Network (AusPayNet) BSB lookup service to check that the BSB code is valid.
- Click on the Setup gear icon in the top right hand corner and select Setup.
Show/hide animation.
- Type Custom Metadata Types in the Quick Find search bar
- Select Custom Metadata Types from the results.
- From the All Custom Metadata Types list view, locate the Branch Code label.
- Click on the Manage Records link next to Branch Code.
- Click on the New button
- In the Branch Code (Managed) pop up window, fill in the following details.
| Field | Purpose |
|---|---|
| *Label | This is the BSB code. |
| *Branch Code Name | This is the unique name used by the system the name must begin with a letter. You can only use alpha numeric characters for Branch Code Name. |
| *Post Code | The post code of the branch address. |
| *State | This is the the sate where the bank is located. |
| *Country | Country, Australia. |
| *City | City in Australia. |
| *Address | Postal or Physical address of bank |
| *Financial Institution Name | Name of the bank. |
- Click Save.
You will now be able to use this BSB number when adding a workers bank details.